Fix for Dell Inspiron 15R 5537 Hibernate and Sleep Wake Restart Issue

So I have had a Dell Inspiron 15R 5537 for quite a while. It is a beast of a machine and you can read my review for Dell Inspiron 15R 5537 here

Since day 1 of owning this laptop, I had been observing that whenever I hibernate or put my laptop to sleep and try to wake it by hitting the power button, it pretty much does a restart and at times, I get a Blue Screen of Death with an error code video_dxgkrnl_fatal_error. There really haven’t been too many articles for Fix for Dell Inspiron 15R 5537 Hibernate and Sleep Wake Restart Issue


I tried uninstalling and reinstalling the Dell Inspiron 5537 drivers from Website, refreshed and reset my Windows 8.1 and even go for a complete format and OS Reinstall. None of them seemed to have solved my problem

The problem I identified was that when I disable the AMD Graphics from the Manage Computer snap-in, I was able to Hibernate or Sleep and wake without any issues. However, with that, I lose the whole point of having 2GB of dedicated AMD graphics on my laptop and the fact that I could not change the screen brightness.


I have finally found a set of steps which seemed to have worked flawlessly for me.

  1. Uninstall the drivers using the AMD CleanUp Utility
  2. Restart the laptop.
  3. Install Driver Chipset. Do not restart the laptop here.
  4. Install Driver Intel Video card drivers. Windows 8.1 will complain that you already have newer drivers. Just overwrite the drivers and install the ones you just downloaded.
  5. Restart the laptop.
  6. Install the driver from AMD Video card drivers.
  7. Restart the laptop


I am sure this will solve the Windows 8.1 Hibernate or Sleep Wake up issue that you might be facing. Please feel free to drop by any comments and let us all know whether this fix worked for you or not

The above steps seemed to have given me a Fix for Dell Inspiron 15R 5537 Hibernate and Sleep Wake Restart Issue

Dell Inspiron 15R 5537 Laptop Review [i7 / 8 GB RAM / 1 TB Hard Drive)

I’ve been a fan of Dell laptops right since the time I started using it. Infact, the only brand that comes to mind when it comes to laptops, is Dell.

I had used a Dell D620 and a Dell D630 when I started working while I was travelling to the States back in 2009 and 2010. They were solidly built – Sure, the plastic quality did not match up to the higher end HPs or even Apple, but they did serve me very well

Come 2011, with my new job at, I was given an option to either use the company all-in-one desktop PC or get my own laptop within some pre-defined budget. A LOT of research later, I finalized on the Dell XPS 14 L401X purely for the very good build quality, the specs were top notch with the Intel i5 2nd gen processor and 4GB of RAM. A special mention goes to the XPS’ JBL speakers which were purely EPIC. Paired it with 2 years of additional warranty and I was all set.

Dell XPS 14 L401X

Dell XPS 14 L401X

Almost 3 years down the line, the speakers were replaced once, were about to get replaced the 2nd time, hard drive showed signs of dying (zero bad sectors in almost 3 years) and the daughter-board USB connector was replaced once. That’s pretty much it. The XPS was purely one of the best investments I had done in years

Dell stopped production and support for the XPS and during my last conversation with them regarding changing the speakers and hard drive, I was offered a brand new Dell Inspiron 15R top-of-the-line. How can one say no to that!?

Dell Inspiron 15R Touch 5537

Dell Inspiron 15R Touch 5537

Alright, here are my impressions of the Inspiron 15R

Dell Inspiron 15R – 5537
Intel i7 4th gen processor HU-4500
1TB 5400 RPM SATA Hard Drive
AMD Radeon 8670M 2GB dedicated graphics card
Windows 8.1 Single Language 64-bit OS preinstalled
15.6″ touch-enabled LED screen
6 cell battery (which is actually a monster!)

The one I was given is the Moon Silver version which is actually a dark-ish gray brushed finished laptop. The build quality is excellent!

Dell Inspiron 15R Touch 5537

Dell Inspiron 15R Touch 5537

It is almost extremely thin when you compare it with laptops 2-3 years older. Infact, this is slightly thicker than the old White Macbooks, though a little on the heavier side

Dell Inspiron 15R Touch 5537

Dell Inspiron 15R Touch 5537

1. The battery gives me backup for at least 4 hours of web browsing and video (XPS gave me 2 at best)
2. The screen is very vibrant and much more brighter than my older XPS
3. Absolutely no complaints about the 8GB RAM and 1TB hard drive. That’s pretty much the best you get
4. Build quality is great!
5. USB 3.0 ports

1. The keyboard is the chiclet one, but the travel is too little. I usually end up skipping a couple of keys while typing Maybe I’ll get it right with time
2. There is some leak from the HDD, Power, Wifi and battery LED when looking at the laptop from the top
3. The upper-wrist rest area is kinda sharp
4. I sorely miss the eSATA port which let me charge my phone even when the laptop was turned off
5. I really miss the JBL speakers The speakers on the Inspiron 15R sound tinny, lack bass and are positioned very awkwardly at the bottom

Dell Inspiron 15R Touch 5537

Keyboard on the Dell Inspiron 15R 5537

At about 60k, I feel this is a very good buy. Get the latest ones with the 4th gen Intel Haswell processors which are extremely efficient and will give very good battery life.

Click here to buy the Dell Inspiron 15R 5537 Touch